BOOK NOW

Booking Terms and Conditions

Reservations made through our booking engine are subject to acceptance of these Terms and Conditions.

For inquiries, modifications, or requests related to your direct booking, please contact us at: contact@haciendaherreratambopata.com

PAYMENT REQUIREMENTS

100% payment of the reservation and complete information for each guest is required at least 15 days before arrival. 

To confirm the reservation, a 30% deposit of the total amount is required.

Payments can be made with Mastercard, American Express, or VISA credit cards. We kindly request that you contact your bank in advance to authorize the transaction. We are not responsible for any additional bank charges.

CANCELLATIONS AND REFUNDS

To cancel or modify your reservation, please contact us at: contact@haciendaherreratambopata.com

  • The reservation is confirmed with a 30% non-refundable deposit.
  • The remaining balance must be paid prior to arrival, completing 100% of the total amount.
  • Extra lodge activities cancellations are subject to a 100% penalty
  • Early departures or on-site cancellations will incur a 100% penalty.
  • NO SHOW or failure to arrive for any reason: 100% non-refundable

UNUSED SERVICES

No refunds will be issued for nights, meals, tours, or services canceled or unused during your trip.

TRAVEL INSURANCE

Our company is not responsible in case of accidents, loss of personal belongings, delays and/or unforeseeable events during any trip; therefore, we highly recommend purchasing travel insurance for your stay.

LIABILITY AND INSURANCE

The services of Icterus EIRL include only the services described in the selected program.

Icterus EIRL reserves the right to make changes to the contracted itinerary.

Having read and understood the content and consequences of the Release of Liability and Assumption of All Risks, being aware that you have the option to purchase travel insurance and other insurance, and understanding and accepting your responsibilities during your travels, you accept this Release and Assumption of your own free will.

DATA PROTECTION

By making a reservation, you agree that your personal data will be processed for the purpose of managing your stay, in accordance with the Personal Data Protection Law. Please consult our Privacy Policy available on our website.

IMPORTANT NOTES

  • Schedules and order of excursions may vary due to weather conditions or operational and logistical factors.
  • ICTERUS EIRL may assign other passengers to the same guide, with a maximum of 8 people per guide. To book private tours, please review additional services.
  • Pets are not allowed.
  • Special requests are subject to availability.
  • Guests will be responsible for any damage caused to the room, facilities, or inventory attributable to their conduct or that of their companions. The hotel may apply reasonable charges for damages, extraordinary cleaning, or replacement.
  • For useful information to help you prepare for your trip, please visit our Frequently Asked Questions (FAQ) on our website.